Making IT Smarter


INFORMATION TECHNOLOGY

ENHANCED SAFETY, PERFORMANCE, TRANSPARENCY


Technology-based IT Asset Management

Technology-based IT
Asset Management

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Mobile Scanning and Tracking

Mobile Scanning
and Tracking

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Asset Intelligence with BlueIQ

Asset Intelligence
with BlueIQ

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Technology-based IT Asset Management

Technology is the backbone of our innovative IT service portfolio and a key differentiator in helping our clients achieve their program goals. Our smart-logic proprietary tools and high-visibility Asset Intelligence Systems enhance the best-in-class ITAD services our clients value.

Many of our IT processing advantages are built on BlueIQ, our unique purpose-built software, which puts full transparency in your hands and both automates and speeds value recovery to maximize your ROI.


Mobile Scanning and Tracking

Ingram Micro tracks and monitors onsite services and pickups using portable devices to capture asset information. These field tools are configured for barcode scanning to provide serialized audits, aggregate assets onto pallets, and generate serialized bills of lading that supports chain-of-custody tracking.

Providing our skilled technicians with the tools to register assets and actions directly into BlueIQ reduces the possibility of error and enhances visibility by providing clients access to reporting from the very start.


Asset Intelligence with BlueIQ


BlueIQ, our innovative, secure asset software control system, was developed specifically to manage all facets of end-to-end electronics disposition. And because BlueIQ drives our internal processes, we’re able to ensure all assets and orders are handled and tracked efficiently, and in compliance with Service Level Agreements and best practices. Our clients consistently cite BlueIQ as a key differentiator and a strong element contributing to their overall satisfaction.

Clients can access BlueIQ data through our secure client portal and search for specific assets and/or view inventory by location and/or status, review the entire history of any asset ever managed by Ingram Micro, and retrieve pre-configured, custom and ad hoc reports. We also integrate BlueIQ with a range of client systems including Flexera, Snow, Remedy, Service Now, and HPSM based on client requirements.

BlueIQ also facilitates remarketing services and speeds the sale of client assets to improve program ROI.

Features, reports, and materials available through the Client Portal include:

  • Pickup scheduling
  • Quote requests
  • BOL and associated shipping documentation
  • Audit reports detailing the assets received in a given shipment, and their current condition
  • Details tied to each job with ability to generate reports that can be exported into editable formats
  • Extensive search capabilities
  • Product inventory for deployment or redeployment
  • Invoices
  • Certificates of Data Destruction & e-Waste Recycling

 



Find out more about our full ITAD program

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